Why Don't We Compare Healthcare Providers Like We Do Everything Else? Is This the Best Treatment For Me?

My wife and I have recently experienced the complexity of buying out first home and what bank we should go through to help finance our house.  As we compared what each bank had to offer and interest rates, it got me thinking: why do we not do this in healthcare and with health care services?  When you are buying a house, you go to multiple banks and see who would give you the best offer.  When you buy a computer, you can go to multiple locations and see who can give you the best deal.  When you purchase auto insurance, you can get multiple quotes from different companies and then choose the best deal.  Even restaurants are graded now to a high standard with a letter grade outside their front door to pass an inspection.  Why don't we do this with health care providers and see who can offer the best service and the best outcomes?

For some reason we just blindly fall into the healthcare process expecting a high standard and the best outcome is given.  We don't ask questions or even question is this the best and most cost effective treatment for me.   Can someone else offer a better services and get me pain free faster?  With healthcare, we just expect an accurate and correct diagnosis, proper treatment, and then a quick and positive outcomes, right.  This is not always the case.  With some cases, a specific diagnosis is hard to confirm, there are multiple ways to treat the same diagnosis, lacking of evidenced based treatments, causing different outcomes some good and some bad.  This variability among treatments causes a problem.  Sometimes, especially physical therapy, you can have the same diagnosis and go to 3 different clinics and receive 3 different treatments!

 As healthcare begins to change and patients are going to be more financially responsible for their care (increased deductibles, increased co-pays, etc), there will be a benefit to the patient to be aware of patient outcomes.  The faster you get better, the less expensive your treatment will be!  For example, instead of having physical therapy for the standard 3x a week for 4 weeks for 12 sessions, what if you can be seen and treated 2x a week for 2-3 weeks!  This is why Pursuit Physical Therapy was started.  Focusing on better outcomes in fewer visits, and better yet, you will only see the board certified specialist with only one-on-one patient care.  This way of treatment can allow you to get out of pain quicker with less visits, thus saving you time and money.

So what should you look for when seeking a health care provider.  I put some questions that you can ask to make sure you are receiving the best care.  What are the right questions to ask?

1.  How much will each visit cost? This way, you will know exactly how much each visit will cost you before you sign up for treatment.

2.  Will I see the specialist?  If not who will be treating me?  With the changes that are coming with healthcare, more and more patients will be seen by assistants and less qualified clinicians.  If you have pain and are seeking treatment, (and better yet, paying out of pocket more money for the service!) don't you want to be seen by the specialist?

3.  Will I be double booked with another patient?  Many clinicians will be forced to see more and more patients per day causing some patients to be double booked with another patient.  No one wants this and this just leads to a decreased quality of care, increased number of visits, and a poor outcome.

4.  Look at the clinicians credentials.  You may not need to know what the credentials mean, but if a clinician has pursued special certifications and is board certified, they have probably specialized in a certain field, received extra training, and has kept up to date with the latest evidenced based treatments.  This may lead to a better outcomes.

If you have any questions or concerns regarding your pain and the quality of care you are receiving, contact Pursuit Physical Therapy today at 407-494-8835 and see if physical therapy is appropriate for you.  You can also find more information at our website at www.PursuitTherapy.com.